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ASM

Engineer II, Field Service(평택/동탄)

ASM · South Korea > Pyeongtaek

Posted about 3 months ago

or apply directly on ASM's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
ASM's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of ASM's roles list one
Ghost-job risk at ASM
high
441 stale, 3 reposted of 450 open
Hiring momentum
553 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from ASM's own greenhouse board since 2026-08-03. Full hiring picture for ASM.

About this role

The Service Operations Leader for the Samsung account at ASM is responsible for overseeing field service activities related to semiconductor equipment. This role involves coordinating between various teams and stakeholders to ensure effective service delivery, managing customer escalations, and monitoring service performance metrics. The leader will also drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ASM as an employer.

What you need

  • Bachelor’s degree in engineering, Physics, Materials Science, Business Management, or a related field
  • 15+ years of experience in equipment service, operations, manufacturing support, or related industries
  • Strong experience in customer-facing service operations roles
  • Experience managing customer escalations and critical operational issues
  • Demonstrated ability to coordinate cross-functional teams in a fast-paced environment
  • Strong analytical, communication, and problem-solving skills

Nice to have

  • Experience supporting WW equipment company operations
  • Experience with WW equipment service organizations
  • Knowledge of service operations management, spare parts planning, PM program management, and customer support models
  • Experience driving operational improvement programs and KPI management
  • Familiarity with ASM equipment and service delivery processes

Worth weighing

  • No salary listed
  • Role involves significant responsibility in managing customer relationships and operational performance
  • Requires bilingual proficiency in English and Korean, which may limit candidate pool

Summarised from ASM's posting. Read the full original.

Listed by ASM on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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