or apply directly on Altruist's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Altruist's roles stay open a median of 74 days
- Reposted
- No
- Salary listed
- No 10% of Altruist's roles list one
- Ghost-job risk at Altruist
- high 77 stale, 0 reposted of 81 open
- Hiring momentum
- 98 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Altruist's own greenhouse board since 2026-08-03. Full hiring picture for Altruist.
About this role
As an Advisor Support Representative at Altruist, you will engage in a dynamic role that blends customer support, product knowledge, and operational expertise. Your day-to-day responsibilities will involve diagnosing and resolving complex inquiries from financial advisors, collaborating with various teams, and building strong relationships with clients. This position requires adaptability and a commitment to continuous learning as you become an expert in Altruist's offerings and operational workflows.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Altruist as an employer.
What you need
- 2 or more years of customer support or call center experience
- 2 or more years of broker-dealer operations or clearing firm experience
- Working knowledge of investing and an understanding of what Registered Investment Advisors (RIA) do
- Proficiency with ticket management systems such as Salesforce and Jira
- Deep empathy for customers and exemplary active listening skills
- Bachelor’s degree or equivalent professional experience preferred
Nice to have
- FINRA series 7 and 63 license preferred
What you get
- Competitive total compensation
- Premium healthcare, dental, and vision insurance plans
- 401k savings plan with a 4% match and immediate vesting
- 16 week paid parental leave after one year of employment
- Professional growth and development opportunities
- Company perks program including discounts on various services
Worth weighing
- Hybrid role requiring three days per week in the office
- Role involves navigating complex and time-sensitive issues
- Success in this role requires comfort with ambiguity and continuous growth
Summarised from Altruist's posting. Read the full original.
Listed by Altruist on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
More roles at Altruist
- Senior Software Engineer, Cloud InfrastructureLos Angeles, CA
- Sr. Solutions Engineer, EnterpriseUnited States (Remote)
- Senior Full Stack Engineer, Hazel AISan Francisco, CA
- Senior Settlements AnalystDallas, TX
- Advisor Support RepresentativeDallas, TX
- Founding Product Designer, Hazel AISan Francisco, CA
- Senior Back End Engineer, Hazel AISan Francisco, CA
- Senior Sales Executive, EnterpriseRemote