Technical Support Engineer
ALTEN Technology USA · Greensboro, North Carolina
Posted about 2 months ago
or apply directly on ALTEN Technology USA's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 72 days ALTEN Technology USA's roles stay open a median of 101 days
- Reposted
- No
- Salary listed
- No 60% of ALTEN Technology USA's roles list one
- Ghost-job risk at ALTEN Technology USA
- high 194 stale, 13 reposted of 194 open
- Hiring momentum
- 80 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from ALTEN Technology USA's own greenhouse board since 2026-08-03. Full hiring picture for ALTEN Technology USA.
About this role
The Technical Support Engineer at ALTEN Technology USA will provide expert-level support for complex product issues, primarily in the heavy-duty truck domain. Responsibilities include diagnosing vehicle systems, conducting root cause analyses, and collaborating with various teams to resolve technical issues. The role also involves direct engagement with dealers and customers, delivering training, and mentoring less experienced team members.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ALTEN Technology USA as an employer.
What you need
- Bachelor’s degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
- 8+ years of relevant experience in technical support, engineering, or a related field
- Strong expertise in electrical systems, including wiring and harness troubleshooting
- Experience with diagnostic tools, data acquisition, and technical data analysis
- In-depth knowledge of powertrain, chassis, and electrical/electronic systems
- Ability to manage complex technical issues independently
Nice to have
- Hands-on experience working with trucks strongly preferred
- Experience in a test engineering or product support environment
- Familiarity with workshop service practices and repair procedures
Worth weighing
- No salary listed
- Role requires a willingness to travel
- Experience with trucks is strongly preferred but not mandatory
Summarised from ALTEN Technology USA's posting. Read the full original.
Listed by ALTEN Technology USA on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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