Customer Success Manager, Corporate
AlphaSense · London, Greater London, England, United Kingdom
Posted about 3 months ago
or apply directly on AlphaSense's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days AlphaSense's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 0% of AlphaSense's roles list one
- Ghost-job risk at AlphaSense
- high 230 stale, 7 reposted of 230 open
- Hiring momentum
- 328 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from AlphaSense's own greenhouse board since 2026-08-03. Full hiring picture for AlphaSense.
About this role
The Customer Success Manager at AlphaSense plays a crucial role in ensuring clients derive measurable value from the platform. Day-to-day responsibilities include engaging with clients to drive product adoption, providing onboarding and ongoing training, and collaborating with internal teams to advocate for client needs. The CSM will also utilize data to monitor account health and inform strategies that enhance customer retention and growth.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AlphaSense as an employer.
What you need
- 2–4+ years of experience in Customer Success, Account Management, or a client-facing SaaS role
- Proven ability to build relationships and influence stakeholders
- Strong organizational and time-management skills
- Excellent communication skills with a track record of cross-functional collaboration
- Ability to be in the London office 1x per week
Nice to have
- Financial data experience
Worth weighing
- No salary listed
- Role requires in-office presence once a week
- Fast-paced environment may not suit everyone
Summarised from AlphaSense's posting. Read the full original.
Listed by AlphaSense on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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