Customer Success Manager, Corporate
AlphaSense · Chicago; New York, New York, United States
Posted about 3 months ago
or apply directly on AlphaSense's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days AlphaSense's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 0% of AlphaSense's roles list one
- Ghost-job risk at AlphaSense
- high 230 stale, 7 reposted of 230 open
- Hiring momentum
- 328 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from AlphaSense's own greenhouse board since 2026-08-03. Full hiring picture for AlphaSense.
About this role
As a Customer Success Manager (CSM) at AlphaSense, you will engage with clients to ensure they realize the value of the platform, focusing on product adoption and use case mapping. Your role involves onboarding new clients, delivering ongoing training, and collaborating with sales and account management teams to support renewals and growth. You will also act as the voice of the customer, gathering insights to inform internal teams about client needs and priorities.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AlphaSense as an employer.
What you need
- 2–4+ years of experience in Customer Success, Account Management, or a client-facing SaaS role
- Proven ability to build relationships and influence stakeholders
- Strong organizational and time-management skills
- Excellent communication skills
- Comfortable using data to inform decisions
Nice to have
- Financial services experience
What you get
- Performance-based bonus
- Equity
- Generous benefits program
Worth weighing
- Base compensation range is $80,000 — $95,000 USD, which may vary based on experience
- Role involves a significant amount of client engagement, which may require travel for in-person meetings
- The position requires a proactive and consultative approach in a fast-paced environment
Summarised from AlphaSense's posting. Read the full original.
Listed by AlphaSense on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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