PitchMeAI Jobs
AlphaSense

Customer Success Associate

AlphaSense · Chicago; New York, New York, United States

Posted about 3 months ago · Previously reposted

or apply directly on AlphaSense's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
AlphaSense's roles stay open a median of 87 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of AlphaSense's roles list one
Ghost-job risk at AlphaSense
high
230 stale, 7 reposted of 230 open
Hiring momentum
328 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from AlphaSense's own greenhouse board since 2026-08-03. Full hiring picture for AlphaSense.

About this role

The Customer Success Associate at AlphaSense is responsible for enhancing the client experience by supporting users in effectively utilizing the platform. Daily tasks include onboarding new users, engaging with low-activity clients, conducting training sessions, and collaborating with Account Managers and other teams to ensure client satisfaction and retention. The role also involves gathering user feedback and sharing insights to improve the platform and client interactions.

Our read on this posting2.0out of 5
benefits
2/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AlphaSense as an employer.

What you need

  • 1+ years of experience in high volume outreach or user support
  • Ability to communicate complex issues in simple terms
  • Strong rapport-building skills
  • Energetic, curious, and eager to learn
  • Organized and able to manage multiple tasks in a fast-paced environment
  • Strong communicator in a team-oriented setting

What you get

  • Performance-based bonus
  • Equity
  • Generous benefits program

Worth weighing

  • No specific technical skills listed, as much of the knowledge will be learned on the job
  • Salary range provided, but final offer may vary based on experience
  • Role involves high volume outreach which may be challenging for some candidates

Summarised from AlphaSense's posting. Read the full original.

Listed by AlphaSense on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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