Field Service Engineer II, Southern California
Alamar Biosciences · Fremont, California
Posted about a month ago · $120,000 - $140,000
or apply directly on Alamar Biosciences's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Alamar Biosciences's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 67% of Alamar Biosciences's roles list one
- Ghost-job risk at Alamar Biosciences
- high 15 stale, 0 reposted of 27 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Alamar Biosciences's own greenhouse board since 2026-08-03. Full hiring picture for Alamar Biosciences.
About this role
The Field Service Engineer II at Alamar will provide hands-on support for the company's automated instrument platform used in high-precision proteomic analysis. This role involves performing installations, maintenance, and troubleshooting both remotely and on-site across Southern California and the broader Western U.S. The engineer will also collaborate with various teams to improve service processes and customer experiences while documenting service activities and customer interactions.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Alamar Biosciences as an employer.
What you need
- Positive can-do attitude and strong ownership mindset
- Bachelor's degree or equivalent experience in a related technical, scientific, engineering, or life science field
- Typically 2+ years of field-based service experience in the biotech, life science, diagnostics, laboratory automation, or related instrumentation industry
- Demonstrated ability to perform on-site troubleshooting, maintenance, installation, and customer support with minimal supervision
- Exceptional customer-facing skills, including active listening, empathy, de-escalation, proactive communication, and follow-through
- Strong orientation toward process improvement, technical documentation quality, and scalable service execution
Nice to have
- Experience supporting complex laboratory automation, proteomics, genomics, diagnostics, liquid handling, imaging, or high-precision analytical platforms
- Familiarity with CRM-based service documentation, service case management, field service metrics, parts logistics, and customer escalation workflows
- Experience supporting installations in academic, biotech, pharmaceutical, clinical research, or field-based customer environments
- Ability to contribute to service readiness activities such as installation planning, site preparation coordination, knowledge base content, and training material review
What you get
- Base salary range of $120,000 - $140,000
- Bonus
- Equity
- Benefits
Worth weighing
- No specific details on the company's technology stack or tools used
- Travel requirements may be extensive depending on customer locations
- Role involves significant customer interaction which may involve high-pressure situations
Summarised from Alamar Biosciences's posting. Read the full original.
Listed by Alamar Biosciences on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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