Airbnb

Staff Platform Manager - GTM & Ops Tooling

Airbnb · United States

Posted about 2 months ago

or apply directly on Airbnb's site. We never take the application ourselves.

Is this posting real?

This role has been open
52 days
Airbnb's roles stay open a median of 83 days
Reposted
No
Salary listed
No
0% of Airbnb's roles list one
Ghost-job risk at Airbnb
high
173 stale, 16 reposted of 173 open
Hiring momentum
323 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-25

Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.

About this role

As a Staff Platform Manager at Airbnb, you will focus on building and improving internal tools and workflows for the Supply operations teams, which support hosts at scale. Your role involves defining a multi-year strategy for the operations platform, aligning with senior leaders, and designing AI-forward operational processes. You will also manage case and workforce management tooling to enhance operational visibility and efficiency.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.

What you need

  • 10+ years in product management, platform management, or operations technology
  • At least 5 years in a technical product management role with delivery accountability
  • Deep technical fluency including system architecture and data models
  • Experience redesigning operational processes in a high-volume service organization
  • Experience shipping AI or automation into production operations
  • Track record of delivering outcomes through teams outside your reporting line

Nice to have

  • Experience with case management or workforce management platforms like Salesforce Service Cloud, Airtable, or Zendesk
  • Familiarity with human-in-the-loop workflow design
  • SQL fluency for defining success metrics
  • Background in scaled operations or internal tools in a marketplace or high-growth environment
  • Track record of shipping tools that changed how operations teams work

What you get

  • Base pay range of $200,000 — $240,000 USD
  • Potential eligibility for bonus and equity
  • Employee Travel Credits

Worth weighing

  • Remote eligible position but must live in a state where Airbnb has a registered entity
  • Vague details on specific operational tools and technologies used
  • No specific mention of team size or structure

Summarised from Airbnb's posting. Read the full original.

Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.

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