PitchMeAI Jobs
Affirm

Lead, Technical Account Management (SMB Merchants)

Affirm · Remote US

Posted about 2 months ago · $165,000 - $225,000

or apply directly on Affirm's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Affirm's roles stay open a median of 82 days
Reposted
No
Salary listed
Yes
69% of Affirm's roles list one
Ghost-job risk at Affirm
high
205 stale, 5 reposted of 205 open
Hiring momentum
283 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Affirm's own greenhouse board since 2026-08-03. Full hiring picture for Affirm.

About this role

In this role, you will lead a team of Technical Account Managers (TAMs) focused on supporting SMB merchants at Affirm. Your responsibilities include coaching and mentoring your team, collaborating with Client Success to enhance merchant growth, establishing team goals, and managing technical escalations. You will also advocate for merchants' needs internally while ensuring they effectively utilize Affirm's product offerings throughout their lifecycle.

Our read on this posting3.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Affirm as an employer.

What you need

  • At least five years in a b2b customer facing technical role
  • Three years as a people manager
  • Strong technical background in web development technologies and REST APIs
  • Bachelor’s degree in a related field or equivalent practical experience
  • Ability to build rapport with engineering customers
  • Excellent communication skills for internal and external advocacy

Nice to have

  • Experience providing solutions to e-commerce or in-store retailers

What you get

  • 100% subsidized medical coverage for employees and their dependents
  • Monthly stipends for health, wellness, and tech spending
  • Flexible time off and generous holiday calendars
  • Employee stock purchase plan (ESPP) allowing purchase of Affirm stock at a discount

Worth weighing

  • Remote-first company with flexibility, but some roles may require occasional in-person work
  • Pay structure is transparent but varies by location and experience
  • Base pay range provided, but no specific salary mentioned for other locations outside listed states

Summarised from Affirm's posting. Read the full original.

Listed by Affirm on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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