PitchMeAI Jobs
Adyen

Team Lead - Technical Support

Adyen · Singapore

Posted 16 days ago

or apply directly on Adyen's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Adyen's roles stay open a median of 45 days
Reposted
No
Salary listed
No
37% of Adyen's roles list one
Ghost-job risk at Adyen
low
0 stale, 49 reposted of 234 open
Hiring momentum
373 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Adyen's own greenhouse board since 2026-08-03. Full hiring picture for Adyen.

About this role

As the Team Lead for Technical Support at Adyen in Singapore, you will manage a team that serves as the primary contact for Adyen's global merchant base, ensuring reliable payment processing and operational scaling. Your role involves mentoring team members, resolving complex technical challenges, and collaborating with various teams to enhance the merchant support framework. You will also be responsible for setting departmental goals, monitoring performance through KPIs, and contributing to the global support strategy.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Adyen as an employer.

What you need

  • Minimum of 5 years of experience building and fostering technical support teams
  • Proven people management skills
  • Strong problem-solving abilities
  • Experience handling escalations for complex technical support challenges
  • Skilled in balancing business needs with technical support strategies
  • Adept with web technologies and technical concepts including SQL, HTML, JavaScript, PHP, Java, and scripting

Nice to have

  • Prior Fintech or payments experience

Worth weighing

  • No remote work options; office-first culture
  • Role requires navigating diverse environments and leading geographically dispersed teams
  • Focus on mentoring and career advancement for team members may require additional leadership skills

Summarised from Adyen's posting. Read the full original.

Listed by Adyen on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Adyen

All 234 open roles at Adyen →