or apply directly on Ada's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Ada's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Ada's roles list one
- Ghost-job risk at Ada
- high 6 stale, 1 reposted of 10 open
- Hiring momentum
- 11 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ada's own greenhouse board since 2026-08-03. Full hiring picture for Ada.
About this role
As a Customer Solutions Consultant at Ada, you will focus on supporting the activation, growth, and retention of self-service customers. Your role involves resolving customer inquiries, leveraging AI tools for insights, and designing strategies to enhance customer engagement and satisfaction. You will collaborate with various teams to ensure customers derive maximum value from Ada's platform and services.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ada as an employer.
What you need
- 2+ years of Customer Success, strategy, management, implementation, or technology consulting experience
- Working knowledge of APIs and understanding of SaaS platforms (e.g. Shopify, Salesforce, Zendesk, Hubspot)
- Excellent communication and presentation skills
- Strong interpersonal skills for engaging with both technical and non-technical stakeholders
- Ability to thrive in ambiguity and make data-driven decisions
- Reliable and resilient team player able to manage multiple priorities
Nice to have
- Experience building relationships with senior stakeholders
- Technically and analytically curious with a passion for continuous learning
What you get
- Unlimited Vacation
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Remote-First, In-Person Friendly
Worth weighing
- Remote position may require strong self-management skills
- Focus on self-service customers may limit direct interaction with clients
- High volume of applications may affect response times during the hiring process
Summarised from Ada's posting. Read the full original.
Listed by Ada on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Ada
- Customer Solutions Consultant, Ada AccelerateRemote - United Kingdom