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Accenture Federal Services

Service Level Specialist

Accenture Federal Services · Arlington, VA

Posted about 3 months ago

or apply directly on Accenture Federal Services's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Accenture Federal Services's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Accenture Federal Services's roles list one
Ghost-job risk at Accenture Federal Services
high
639 stale, 12 reposted of 650 open
Hiring momentum
883 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Accenture Federal Services's own greenhouse board since 2026-08-03. Full hiring picture for Accenture Federal Services.

About this role

The Service Level Specialist at Accenture Federal Services will focus on designing, maintaining, and reporting on Service Level Objectives (SLOs) to ensure customer commitments are met. This role involves tracking performance, recommending service delivery improvements, and collaborating with stakeholders and technical teams to address service level breaches. Regular service reviews with customers will be conducted to present SLO performance and develop service improvement plans based on feedback.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Accenture Federal Services as an employer.

What you need

  • A Bachelor’s degree (or equivalent experience)
  • At least 4 years of experience tracking, reporting on, and improving SLOs in a technical organization
  • Strong customer and service management experience
  • Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position

Worth weighing

  • No specific benefits listed in the posting
  • No detailed information on the nature of the technical organization
  • Clearance requirements may limit candidate pool

Summarised from Accenture Federal Services's posting. Read the full original.

Listed by Accenture Federal Services on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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