Education & Enablement Specialist - Process Servers
ABC Legal Services · New Jersey, New Mexico, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wyoming
Posted 21 days ago · $24-$29
or apply directly on ABC Legal Services's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days ABC Legal Services's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 29% of ABC Legal Services's roles list one
- Ghost-job risk at ABC Legal Services
- high 69 stale, 14 reposted of 112 open
- Hiring momentum
- 189 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ABC Legal Services's own greenhouse board since 2026-08-03. Full hiring picture for ABC Legal Services.
About this role
The Education & Enablement Specialist for Process Servers will manage and update training and onboarding materials, ensuring they remain current and effective. This role involves creating e-learning modules, maintaining a knowledge base, managing a communications calendar, and analyzing support ticket themes to improve internal processes. The specialist will work closely with a manager to prioritize content and make decisions regarding program execution.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ABC Legal Services as an employer.
What you need
- Experience in a customer support, dispatch/operations, or field enablement role, ideally supporting a distributed contractor or gig workforce (rideshare, delivery, courier, home services, or similar).
- Comfort working inside HubSpot (or equivalent CRM/messaging platform) and an LMS platform (TalentLMS or similar).
- Strong plain-language writing; able to turn compliance or policy language into simple, conversational, field-ready copy.
- A track record of consistently meeting defined output and quality standards.
- Comfortable owning a recurring program day-to-day, and knowing when a decision needs to go up a level rather than deciding it solo.
Nice to have
- Prior experience drafting knowledge base articles, FAQ sheets, or job aids.
- Experience supporting or coordinating a communications calendar or release schedule.
- Familiarity with basic e-learning or video-based training formats.
What you get
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
Worth weighing
- No salary listed, but hourly rate is specified as $24-$29 per hour.
- The role involves managing multiple programs and requires strong decision-making skills, which may lead to varying levels of responsibility and pressure.
- The position is remote, which may appeal to some candidates but could also require strong self-management skills.
Summarised from ABC Legal Services's posting. Read the full original.
Listed by ABC Legal Services on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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